Leading By Example is a mental health and education services institute servicing the Baltimore metropolitan area. We are committed to ensuring the holistic health and development of children, adults, families, and communities. Our mission is to improve the quality of life for children, adults, and families worldwide. We utilize mental health treatment and education services to produce healing and restoration for our clients and their community.

The Community Support Specialist (CSS) is responsible for facilitating Targeted Case Management (TCM) services for adults in the community and the Continuum of Care (COC) program in Harford County. The CSS will maintain a minimum caseload of 20 (no more than 40) TCM clients and will provide 1-5 service hours per client per month. CSS must provide a minimum of 70 billable services per month. CSS may potentially service PRP clients on an as needed basis to meet the caseload/service hour requirements.h.

This is a non-exempt full-time position. The salary for this position is $40,000/year. While this position can be conducted virtually with clients, on-site visits in the community to meet clients in their homes for inspection is also required.

Summary of Responsibilities:

• Provide clients with their assessed number of TCM service hours each month
• Facilitate individual assessments and person-centered treatment planning upon intake and on a bi-annual basis
• Provide support and referral to community resources including, housing; links to entitlements/benefits, and behavioral and somatic health care providers; assist in developing social support systems and monitoring of engagement with services
• Implement interventions identified in behavior and/or rehabilitation plans
• Facilitate family support sessions with the client
• Provide emergency crisis intervention and conflict management to identified clients and families
• Ensure clients receive assistance and support with physical and somatic health management needs which include understanding and managing medication

The CSS will also be responsible for completing all documentation requirements and participating in coordination between care teams.

Qualifications

• Bachelor's degree in a human services or related field required
• Minimum of one year proven experience in the mental health field
• Possess a valid Maryland Driver's License and current automobile insurance
• Superior communication skills
• Skilled networker

Preferred Qualifications

• Three to five years of experience in human services or related field
• Proficiency in Spanish
• Familiarity with the Harford County area

Benefits Include (but not limited to)

• Medical Benefits starting the 1st of the month following 60th day of employment
• FSA/HRA
• Simple IRA with 3% employee match after 1 year
• Generous PTO
• Flexible Schedule during the week
• Paid Holidays
• Training Reimbursement

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights

Application Question(s):

• How many years of case management experience do you have?
• Do you have experience providing direct services to adults with emotional and behavioral challenges? If so, how many years?
• The HR team will reach out to you either directly through Indeed or through email. If your email address is different than what is listed on your resume, please indicate it here. The email will have a link to the HR Manager's google calendar to set up a phone screening. This is the first step of our hiring process. Please look out for the email.
• This position is full-time Monday - Friday with a starting salary of $40,000/year. The schedule can be flexible during the day, however it is required to be available to be able to meet your clients in the Harford County area every week. Please indicate that this is acceptable for you moving forward.
• This position is based out of Harford County, Maryland. Are you able to travel to this location in order to meet your clients face to face every week?

Education:

• Bachelor's (Required)

License/Certification:

• Maryland Driver's License (Required)

Work Location: In person